Health and safety measures

Esteemed guest

On Monday, 16th March 2020, the Federal Council declared the "extraordinary situation" and thus tightened up measures to contain the coronavirus pandemic. These decrees also affect the Romantik Hotel Schweizerhof.

The health of our guests and employees is our most important concern. It is very important to us to implement the decrees that have been passed without exception and to provide the authorities with the best possible support in these challenging times. These measures will also have an impact on our services.

We would be pleased to inform you about the current status of the new offerr:
. In the lobby and the beautiful garden, we will serve food and beverages to our guests between 11:00 am and 9:30 pm. In the afternoon we also serve patisserie creations by Dietmar Ahring.
. In the Alpterrassen Restaurant we serve breakfast from 7:30 am to 10:30 am. The buffet offer is largely dispensed with à la carte offers, that are inlcuded in the rate.
. Also, in the Alpterrassen Restaurant we serve dinner frmo 7:00 pm to 9:30 pm, as part of half-board and in compliance with hygiene measures.
. The à la carte restaurants Schmitte and Gaststübli are open daily from 6:00 pm with the corresponding legal restrictions.
. As usual, room service is available to all our hotel guests.
. All restaurants are open for external clients as well.
. The entire spa offer is open to hotel guests and a limited number of guests.
. Massages can be booked normally from Wednesday to Sunday.

Bookings and reservations

Our reservation team is there for you. We are happy to help all our guests to rebook their stay quickly and easily.
-For all bookings made from now on until the end of Juli, we offer you the possibility to cancel your booking free of charge up to 24 hours before arrival.
-Have you already booked with us a non-refundable rate? then you are welcome to contact us at any time and we will offer an individual solution for your booking.

Please contact us by phone +41 33 854 58 58 or under

We adhere strictly to the instructions and measures of the Federal Office of Public Health and keep our employees and guests constantly informed of its instructions. Our employees are prepared and sensitised to the exceptional situation and the appropriate treatment of our guests. We monitor the situation and make adjustments on an ongoing basis.

We take our duty of care towards our employees and guests very seriously. We instruct our employees to continue to adhere strictly to the high standards of internal hygiene measures.

All travellers are advised to comply with the protective measures recommended by the World Health Organization (WHO).

And, of course, we are personally available to answer any questions you may have by e-mail and by telephone on +41 33 854 58 58.

We thank you for your support, your understanding and your loyalty.

Until we meet again, we wish you all the best and stay healthy.

Your Romantik Hotel Schweizerhof

Hans-Rudolf Rütti & Mario Resch,

General Manacer & Vice Director / Director of Sales & Marketing